Privacy Policy

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INTRODUCTION

Bonjour Geeks (website url address: http://www.bonjourgeeks.com/) appreciates your business and trust. We are Iruegraham Company, Technology Solution and Services to enhance your Home, Office experience. Please read this Privacy Policy, providing consent to both documents in order to have permission to use our services.[/vc_column_text][/trx_sc_content][vc_empty_space height=”4em” hide_on_desktop=”” hide_on_notebook=”” hide_on_tablet=”” hide_on_mobile=””][/vc_column][/vc_row][vc_row][vc_column icons_position=”left”][vc_empty_space height=”40px” hide_on_desktop=”” hide_on_notebook=”” hide_on_tablet=”” hide_on_mobile=””][vc_empty_space height=”30px” hide_on_desktop=”” hide_on_notebook=”” hide_on_tablet=”” hide_on_mobile=”1″][/vc_column][/vc_row][vc_row hide_bg_image_on_tablet=”” hide_bg_image_on_mobile=”” css=”.vc_custom_1527690597112{background-color: #f7f8f9 !important;}”][vc_column icons_position=”left”][vc_empty_space height=”4em” hide_on_desktop=”” hide_on_notebook=”” hide_on_tablet=”” hide_on_mobile=””][trx_sc_content size=”none” paddings=”tiny” number_position=”br” title_style=”default” link_style=”default” class=”p70″][vc_column_text]

What information do Bonjour Geeks Agents collect from me?

We may collect personal information such as your name, mailing address, phone number and e-mail address.

But for credit card information and other billing information. We use PayPal as our third party payment collector, they will request certain basic information. For example: they will ask you to provide your name, mailing address, e-mail address, and credit card number/payment information. (Please read more Legal Agreements for PayPal Services here) Bonjourgeeks do not store credit card information for our propose used. Bonjourgeeks does not sell these information like email addresses, payment information or use them to send any other communication. Besides invitations and invitation reminders Recipients of invitations may contact Bonjourgeeks to request the removal of their information from our database.

Similar to other commercial web sites, we utilize “cookies” and other technologies to collect non-personally-identifiable information about how our site is used. This data is used to enhance The functionality of our site and to make your transactions and other activities more convenient and efficient.

“Cookies” are a feature of web browser software that allows web servers to recognize the computer used to access a web site. They are small pieces of data that are stored by your web browser on your hard drive. Information gathered through cookies and web server logs may include information such as the date and time of visits, the pages viewed, and time spent at our site. Cookies can remember what information you accessed on one web page to streamline your transactions on related web pages. Cookies should make your online experience easier and more personalized. You may be able to configure your browser to accept or reject all or some cookies, or notify you when a cookie is set; however, you must enable cookies from Bonjourgeeks in order to utilize the site.

How is my information used from Bonjour Geeks?

We use the information we collect to provide the services you request. Our services may include the display of personalized content and advertising. We use your information to inform you of other products or services offered by Bonjour Geeks and its affiliates, and to send you relevant survey invitations related to Bonjour Geeks services. We do not sell, rent, or lease our customer lists to third parties. In order to help provide our services, we occasionally provide information to other companies that work on our behalf.

PRICING AND TERMS:

Pricing offered on a proposal based on your needs’ demands. Initial assessment and strategy plan is a separate charge for each services.

ONLINE SERVICES

Remote Support:

Remote support requires working HIgh-Speed internet connection | no dial-up!

Remote Access:

Bonjour Geeks Agents use remote access to diagnose and resolve system problems over the internet like we right there at you computer. This lets us access your computer to determine the problem and either repair it or provide advice on possible repair options. By taking advantage of this service, you give permission to a Bonjour Geeks Agent to log into your computer, which may contain personal information. He or she will only search your computer to determine the cause of the problem and will attempt to minimize interaction with your data. It is your responsibility to ensure that all of your files, especially those containing personal information, are secure to prevent any type of data loss or corruption.

What is my responsibility while remote access?

Please note that while Bonjour Geeks is able to protect personal information that is provided during the course of business, we cannot take responsibility for data loss on the products or systems serviced. You must remove or back up this information to safeguard it.

IN-HOME & OFFICE SERVICE

On-site Support:

Bonjour Geeks created On-site Support AKA In-Home Sevices, for when issues cannot be fixed remotely or you just need to see an Bonjour Geeks agent/technician face to face. This service Available only in the State of Florida and limited county: Palm Beach County and Broward County. “Soon we will be available in More county”

What do I need to know before I have an Agent, Advisor or Installer visit my home or office?

A person at least 18 years of age must be present during the entire time period that services are provided. The Bonjour Geeks Agents must receive: full access to the computer(s) and/or other devices(s) to be serviced, access to your residence, your consent and cooperation to enter your residence or business, a safe working environment, working space and electrical power.

What can I expect when a Bonjour Geeks Agents visits my Home or Office?

Upon arrival, Bonjour Geeks Agents, Advisors, Installers and Elite Service Specialists are required to provide proper identification verifying himself or herself as a member of Bonjour Geeks (verbally as well as badge presentation). He or she will then interview you to better assess the problem or situation. After the service or repair has been completed, the professional will provide an understandable and concise verbal and written statement presenting the particular facts of the client’s case and the conclusive methods or procedures used to rectify the situation or problem.

THIRD-PARTY

Third-Party Ad Providers:

Our Web sites use third-party service providers to serve ads across the Internet and analyze Web site traffic on our behalf. They may collect anonymous information about your visits to our Web site, and your interaction with our ads. These companies may use technologies similar to those outlined above to measure the effectiveness of ads and e-mails. They may also use information about your visits to this and other Web sites so that we can provide advertisements about goods and services.

No personally identifiable information is collected in this process. We may share anonymous information with this service provider in an aggregate form, for purposes of analysis and improvement of our site.

PRAVACY

Will this privacy policy change?

Because Bonjour Geeks will continue to implement new technologies and improve the services and features provided, this policy is subject to change. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it and under what circumstances we disclose this information. Unless otherwise provided below, the revised terms will take effect when they are posted. Once any changes that we make to this Privacy Statement become effective, your continued use of the site after such time will signify your acceptance of the new terms.

Collection of Technical Information about Your System:

Bonjour Geeks automatically collects your browser type and browser software version to tailor the presentation of the services to your platform and to maintain a record of your activity on the site. To improve our site and make it more useful and interesting to you, we use “cookies” for navigation of our online store and for customization of information that we may present to you. Cookies are small pieces of information that are stored by your browser on your computer’s hard drive and enable users to specify unique preferences and to track user trends and patterns. Most Web browsers automatically accept cookies, but you can disable this feature in your browser. If you choose to disable cookies, please note that some parts of our site may not function as effectively or may be considerably slower. As an automatic process, our web server software records a log file of IP addresses that access the site. We also collect IP address information but do not ordinarily link IP addresses to users’ personally identifiable information. However, we can and will use IP addresses to identify a user when we, in our sole discretion, determine that it is necessary to enforce compliance with our various policies or to protect our service, site, customers or others.

Privacy-Policy info!

If you have any questions or suggestions about this privacy statement, please contact us at privacy-policy@bonjourgeeks.com

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2. DATA COLLECTED

DATA STORAGE LOCATION

We are Cyprus based company and operate web servers hosted in Germany. Our hosting provider Hetzner Online GmbH adheres to the EU/US “Privacy Shield”, ensuring that your data is securely stored and GDPR compliant. For more information on Hetzner Online GmbH privacy policy, please see here: Hetzner Data Privacy Policy.

REGISTRATION DATA

If you register on our website, we store your chosen username and your email address and any additional personal information added to your user profile. You can see, edit, or delete your personal information at any time (except changing your username). Website administrators can also see and edit this information.

PURCHASE DATA

To receive product support, you have to have one or more Envato/AxiomThemes purchase codes on our website. These purchase codes will be stored together with support expiration dates and your user data. This is required for us to provide you with downloads, product support and other customer services.

SUPPORT DATA

If you have registered on our website and have a valid support account, you can submit support tickets for assistance. Support form submissions are sent to our third party Ticksy ticketing system. Only the data you explicitly provided is sent, and you are asked for consent, each time you want to create a new support ticket. Ticksy adheres to the EU/US “Privacy Shield” and you can see their privacy policy here: Ticksy Privacy Policy.

COMMENTS

When you leave comments on the website we collect the data shown in the comments form, and also the IP address and browser user agent string to help spam detection.

CONTACT FORM

Information submitted through the contact form on our site is sent to our company email, hosted by Zoho. Zoho adheres to the EU/US “Privacy Shield” policy and you can find more information about this here: Zoho Privacy Policy.

These submissions are only kept for customer service purposes they are never used for marketing purposes or shared with third parties.

GOOGLE ANALYTICS

We use Google Analytics on our site for anonymous reporting of site usage. So, no personalized data is stored. If you would like to opt-out of Google Analytics monitoring your behavior on our website please use this link: Google Analytics Opt-out.

CASES FOR USING THE PERSONAL DATA

We use your personal information in the following cases:

Verification/identification of the user during website usage;
Providing Technical Assistance;
Sending updates to our users with important information to inform about news/changes;
Checking the accounts’ activity in order to prevent fraudulent transactions and ensure the security
over our customers’ personal information;
Customize the website to make your experience more personal and engaging;
Guarantee overall performance and administrative functions run smoothly.

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3. EMBEDDED CONTENT

Pages on this site may include embedded content, like YouTube videos, for example. Embedded content from other websites behaves in the exact same way as if you visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged-in to that website. Below you can find a list of the services we use:

FACEBOOK

The Facebook page plugin is used to display our Facebook timeline on our site. Facebook has its own cookie and privacy policies over which we have no control. There is no installation of cookies from Facebook and your IP is not sent to a Facebook server until you consent to it. See their privacy policy here: Facebook Privacy Policy .

TWITTER

We use the Twitter API to display our tweets timeline on our site. Twitter has its own cookie and privacy policies over which we have no control. Your IP is not sent to a Twitter server until you consent to it. See their privacy policy here: Twitter Privacy Policy .

YOUTUBE

We use YouTube videos embedded on our site. YouTube has its own cookie and privacy policies over which we have no control. There is no installation of cookies from YouTube and your IP is not sent to a YouTube server until you consent to it. See their privacy policy here: YouTube Privacy Policy.[/vc_column_text][/trx_sc_content][vc_empty_space height=”4em” hide_on_desktop=”” hide_on_notebook=”” hide_on_tablet=”” hide_on_mobile=””][/vc_column][/vc_row][vc_row][vc_column icons_position=”left”][vc_empty_space height=”40px” hide_on_desktop=”” hide_on_notebook=”” hide_on_tablet=”” hide_on_mobile=””][vc_empty_space height=”30px” hide_on_desktop=”” hide_on_notebook=”” hide_on_tablet=”” hide_on_mobile=”1″][/vc_column][/vc_row][vc_row hide_bg_image_on_tablet=”” hide_bg_image_on_mobile=”” css=”.vc_custom_1527690606563{background-color: #f7f8f9 !important;}”][vc_column icons_position=”left”][vc_empty_space height=”4em” hide_on_desktop=”” hide_on_notebook=”” hide_on_tablet=”” hide_on_mobile=””][trx_sc_content size=”none” paddings=”tiny” number_position=”br” title_style=”default” link_style=”default” class=”p70″][vc_column_text]

4. COOKIES

This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide anonymized tracking data to third party applications like Google Analytics. Cookies generally exist to make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the help section of your browser.

NECESSARY COOKIES (ALL SITE VISITORS)

cfduid: Is used for our CDN CloudFlare to identify individual clients behind a shared IP address and apply security settings on a per-client basis. See more information on privacy here: CloudFlare Privacy Policy.
PHPSESSID: To identify your unique session on the website.

NECESSARY COOKIES (ADDITIONAL FOR LOGGED IN CUSTOMERS)

wp-auth: Used by WordPress to authenticate logged-in visitors, password authentication and user verification.
wordpress_logged_in_{hash}: Used by WordPress to authenticate logged-in visitors, password authentication and user verification.
wordpress_test_cookie Used by WordPress to ensure cookies are working correctly.
wp-settings-[UID]: WordPress sets a few wp-settings-[UID] cookies. The number on the end is your individual user ID from the users database table. This is used to customize your view of admin interface, and possibly also the main site interface.
wp-settings-[UID]:WordPress also sets a few wp-settings-{time}-[UID] cookies. The number on the end is your individual user ID from the users database table. This is used to customize your view of admin interface, and possibly also the main site interface.

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5. WHO HAS ACCESS TO YOUR DATA

If you are not a registered client for our site, there is no personal information we can retain or view regarding yourself.

If you are a client with a registered account, your personal information can be accessed by:

Our system administrators.
Our supporters when they (in order to provide support) need to get the information about the client accounts and access.

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6. THIRD PARTY ACCESS TO YOUR DATA

We don’t share your data with third-parties in a way as to reveal any of your personal information like email, name, etc. The only exceptions to that rule are for partners we have to share limited data with in order to provide the services you expect from us. Please see below:

ENVATO PTY LTD

For the purpose of validating and getting your purchase information regarding licenses for the our theme, we send your provided tokens and purchase keys to Envato Pty Ltd and use the response from their API to register your validated support data. See the Envato privacy policy here: Envato Privacy Policy.

TICKSY

Ticksy provides the support ticketing platform we use to handle support requests. The data they receive is limited to the data you explicitly provide and consent to being set when you create a support ticket. Ticksy adheres to the EU/US “Privacy Shield” and you can see their privacy policy here: Ticksy Privacy Policy.[/vc_column_text][/trx_sc_content][vc_empty_space height=”4em” hide_on_desktop=”” hide_on_notebook=”” hide_on_tablet=”” hide_on_mobile=””][/vc_column][/vc_row][vc_row][vc_column icons_position=”left”][vc_empty_space height=”40px” hide_on_desktop=”” hide_on_notebook=”” hide_on_tablet=”” hide_on_mobile=””][vc_empty_space height=”30px” hide_on_desktop=”” hide_on_notebook=”” hide_on_tablet=”” hide_on_mobile=”1″][/vc_column][/vc_row][vc_row hide_bg_image_on_tablet=”” hide_bg_image_on_mobile=”” css=”.vc_custom_1527690611459{background-color: #f7f8f9 !important;}”][vc_column icons_position=”left”][vc_empty_space height=”4em” hide_on_desktop=”” hide_on_notebook=”” hide_on_tablet=”” hide_on_mobile=””][trx_sc_content size=”none” paddings=”tiny” number_position=”br” title_style=”default” link_style=”default” class=”p70″][vc_column_text]

7. HOW LONG WE RETAIN YOUR DATA

When you submit a support ticket or a comment, its metadata is retained until (if) you tell us to remove it. We use this data so that we can recognize you and approve your comments automatically instead of holding them for moderation.

If you register on our website, we also store the personal information you provide in your user profile. You can see, edit, or delete your personal information at any time (except changing your username). Website administrators can also see and edit that information.[/vc_column_text][/trx_sc_content][vc_empty_space height=”4em” hide_on_desktop=”” hide_on_notebook=”” hide_on_tablet=”” hide_on_mobile=””][/vc_column][/vc_row][vc_row][vc_column icons_position=”left”][vc_empty_space height=”40px” hide_on_desktop=”” hide_on_notebook=”” hide_on_tablet=”” hide_on_mobile=””][vc_empty_space height=”30px” hide_on_desktop=”” hide_on_notebook=”” hide_on_tablet=”” hide_on_mobile=”1″][/vc_column][/vc_row][vc_row hide_bg_image_on_tablet=”” hide_bg_image_on_mobile=”” css=”.vc_custom_1527690611459{background-color: #f7f8f9 !important;}”][vc_column icons_position=”left”][vc_empty_space height=”4em” hide_on_desktop=”” hide_on_notebook=”” hide_on_tablet=”” hide_on_mobile=””][trx_sc_content size=”none” paddings=”tiny” number_position=”br” title_style=”default” link_style=”default” class=”p70″][vc_column_text]

8. SECURITY MEASURES

We use the SSL/HTTPS protocol throughout our site. This encrypts our user communications with the servers so that personal identifiable information is not captured/hijacked by third parties without authorization.

In case of a data breach, system administrators will immediately take all needed steps to ensure system integrity, will contact affected users and will attempt to reset passwords if needed.[/vc_column_text][/trx_sc_content][vc_empty_space height=”4em” hide_on_desktop=”” hide_on_notebook=”” hide_on_tablet=”” hide_on_mobile=””][/vc_column][/vc_row][vc_row][vc_column icons_position=”left”][vc_empty_space height=”40px” hide_on_desktop=”” hide_on_notebook=”” hide_on_tablet=”” hide_on_mobile=””][vc_empty_space height=”30px” hide_on_desktop=”” hide_on_notebook=”” hide_on_tablet=”” hide_on_mobile=”1″][/vc_column][/vc_row][vc_row hide_bg_image_on_tablet=”” hide_bg_image_on_mobile=”” css=”.vc_custom_1527690611459{background-color: #f7f8f9 !important;}”][vc_column icons_position=”left”][vc_empty_space height=”4em” hide_on_desktop=”” hide_on_notebook=”” hide_on_tablet=”” hide_on_mobile=””][trx_sc_content size=”none” paddings=”tiny” number_position=”br” title_style=”default” link_style=”default” class=”p70″][vc_column_text]

9. YOUR DATA RIGHTS

GENERAL RIGHTS

If you have a registered account on this website or have left comments, you can request an exported file of the personal data we retain, including any additional data you have provided to us.

You can also request that we erase any of the personal data we have stored. This does not include any data we are obliged to keep for administrative, legal, or security purposes. In short, we cannot erase data that is vital to you being an active customer (i.e. basic account information like an email address).

If you wish that all of your data is erased, we will no longer be able to offer any support or other product-related services to you.

GDPR RIGHTS

Your privacy is critically important to us. Going forward with the GDPR we aim to support the GDPR standard. AxiomThemes permits residents of the European Union to use its Service. Therefore, it is the intent of AxiomThemes to comply with the European General Data Protection Regulation. For more details please see here: EU GDPR Information Portal.[/vc_column_text][/trx_sc_content][vc_empty_space height=”4em” hide_on_desktop=”” hide_on_notebook=”” hide_on_tablet=”” hide_on_mobile=””][/vc_column][/vc_row][vc_row][vc_column icons_position=”left”][vc_empty_space height=”40px” hide_on_desktop=”” hide_on_notebook=”” hide_on_tablet=”” hide_on_mobile=””][vc_empty_space height=”30px” hide_on_desktop=”” hide_on_notebook=”” hide_on_tablet=”” hide_on_mobile=”1″][/vc_column][/vc_row][vc_row hide_bg_image_on_tablet=”” hide_bg_image_on_mobile=”” css=”.vc_custom_1527690611459{background-color: #f7f8f9 !important;}”][vc_column icons_position=”left”][vc_empty_space height=”4em” hide_on_desktop=”” hide_on_notebook=”” hide_on_tablet=”” hide_on_mobile=””][trx_sc_content size=”none” paddings=”tiny” number_position=”br” title_style=”default” link_style=”default” class=”p70″][vc_column_text]

10. THIRD PARTY WEBSITES

AxiomThemes may post links to third party websites on this website. These third party websites are not screened for privacy or security compliance by AxiomThemes, and you release us from any liability for the conduct of these third party websites.

All social media sharing links, either displayed as text links or social media icons do not connect you to any of the associated third parties, unless you explicitly click on them.

Please be aware that this Privacy Policy, and any other policies in place, in addition to any amendments, does not create rights enforceable by third parties or require disclosure of any personal information relating to members of the Service or Site. AxiomThemes bears no responsibility for the information collected or used by any advertiser or third party website. Please review the privacy policy and terms of service for each site you visit through third party links.[/vc_column_text][/trx_sc_content][vc_empty_space height=”4em” hide_on_desktop=”” hide_on_notebook=”” hide_on_tablet=”” hide_on_mobile=””][/vc_column][/vc_row][vc_row][vc_column icons_position=”left”][vc_empty_space height=”40px” hide_on_desktop=”” hide_on_notebook=”” hide_on_tablet=”” hide_on_mobile=””][vc_empty_space height=”30px” hide_on_desktop=”” hide_on_notebook=”” hide_on_tablet=”” hide_on_mobile=”1″][/vc_column][/vc_row][vc_row hide_bg_image_on_tablet=”” hide_bg_image_on_mobile=”” css=”.vc_custom_1527690611459{background-color: #f7f8f9 !important;}”][vc_column icons_position=”left”][vc_empty_space height=”4em” hide_on_desktop=”” hide_on_notebook=”” hide_on_tablet=”” hide_on_mobile=””][trx_sc_content size=”none” paddings=”tiny” number_position=”br” title_style=”default” link_style=”default” class=”p70″][vc_column_text]

11. RELEASE OF YOUR DATA FOR LEGAL PURPOSES

At times it may become necessary or desirable to AxiomThemes, for legal purposes, to release your information in response to a request from a government agency or a private litigant. You agree that we may disclose your information to a third party where we believe, in good faith, that it is desirable to do so for the purposes of a civil action, criminal investigation, or other legal matter. In the event that we receive a subpoena affecting your privacy, we may elect to notify you to give you an opportunity to file a motion to quash the subpoena, or we may attempt to quash it ourselves, but we are not obligated to do either. We may also proactively report you, and release your information to, third parties where we believe that it is prudent to do so for legal reasons, such as our belief that you have engaged in fraudulent activities. You release us from any damages that may arise from or relate to the release of your information to a request from law enforcement agencies or private litigants.

Any passing on of personal data for legal purposes will only be done in compliance with laws of the country you reside in.[/vc_column_text][/trx_sc_content][vc_empty_space height=”4em” hide_on_desktop=”” hide_on_notebook=”” hide_on_tablet=”” hide_on_mobile=””][/vc_column][/vc_row][vc_row][vc_column icons_position=”left”][vc_empty_space height=”40px” hide_on_desktop=”” hide_on_notebook=”” hide_on_tablet=”” hide_on_mobile=””][vc_empty_space height=”30px” hide_on_desktop=”” hide_on_notebook=”” hide_on_tablet=”” hide_on_mobile=”1″][/vc_column][/vc_row][vc_row hide_bg_image_on_tablet=”” hide_bg_image_on_mobile=”” css=”.vc_custom_1527690611459{background-color: #f7f8f9 !important;}”][vc_column icons_position=”left”][vc_empty_space height=”4em” hide_on_desktop=”” hide_on_notebook=”” hide_on_tablet=”” hide_on_mobile=””][trx_sc_content size=”none” paddings=”tiny” number_position=”br” title_style=”default” link_style=”default” class=”p70″][vc_column_text]

12. AMENDMENTS

We may amend this Privacy Policy from time to time. When we amend this Privacy Policy, we will update this page accordingly and require you to accept the amendments in order to be permitted to continue using our services.[/vc_column_text][/trx_sc_content][vc_empty_space height=”4em” hide_on_desktop=”” hide_on_notebook=”” hide_on_tablet=”” hide_on_mobile=””][/vc_column][/vc_row]