What information do Bonjour Geeks Agents collect from me?
We may collect personal information such as your name, mailing address, phone number and e-mail address.
But for credit card information and other billing information. We use PayPal as our third party payment collector, they will request certain basic information. For example: they will ask you to provide your name, mailing address, e-mail address, and credit card number/payment information. (Please read more Legal Agreements for PayPal Services here) Bonjourgeeks do not store credit card information for our propose used. Bonjourgeeks does not sell these information like email addresses, payment information or use them to send any other communication. Besides invitations and invitation reminders Recipients of invitations may contact Bonjourgeeks to request the removal of their information from our database.
Similar to other commercial web sites, we utilize "cookies" and other technologies to collect non-personally-identifiable information about how our site is used. This data is used to enhance The functionality of our site and to make your transactions and other activities more convenient and efficient.
"Cookies" are a feature of web browser software that allows web servers to recognize the computer used to access a web site. They are small pieces of data that are stored by your web browser on your hard drive. Information gathered through cookies and web server logs may include information such as the date and time of visits, the pages viewed, and time spent at our site. Cookies can remember what information you accessed on one web page to streamline your transactions on related web pages. Cookies should make your online experience easier and more personalized. You may be able to configure your browser to accept or reject all or some cookies, or notify you when a cookie is set; however, you must enable cookies from Bonjourgeeks in order to utilize the site.
How is my information used from Bonjour Geeks?
We use the information we collect to provide the services you request. Our services may include the display of personalized content and advertising. We use your information to inform you of other products or services offered by Bonjour Geeks and its affiliates, and to send you relevant survey invitations related to Bonjour Geeks services. We do not sell, rent, or lease our customer lists to third parties. In order to help provide our services, we occasionally provide information to other companies that work on our behalf.
PRICING AND TERMS:
Pricing offered on a proposal based on your needsí demands. Initial assessment and strategy plan is a separate charge for each services.
Remote support requires working HIgh-Speed internet connection | no dial-up!
Bonjour Geeks Agents use remote access to diagnose and resolve system problems over the internet like we right there at you computer. This lets us access your computer to determine the problem and either repair it or provide advice on possible repair options. By taking advantage of this service, you give permission to a Bonjour Geeks Agent to log into your computer, which may contain personal information. He or she will only search your computer to determine the cause of the problem and will attempt to minimize interaction with your data. It is your responsibility to ensure that all of your files, especially those containing personal information, are secure to prevent any type of data loss or corruption.
What is my responsibility while remote access?
Please note that while Bonjour Geeks is able to protect personal information that is provided during the course of business, we cannot take responsibility for data loss on the products or systems serviced. You must remove or back up this information to safeguard it.
IN-HOME & OFFICE SERVICE
Bonjour Geeks created On-site Support AKA In-Home Sevices, for when issues cannot be fixed remotely or you just need to see an Bonjour Geeks agent/technician face to face. This service Available only in the State of Florida and limited county: Palm Beach County and Broward County. "Soon we will be available in More county"
What do I need to know before I have an Agent, Advisor or Installer visit my home or office?
A person at least 18 years of age must be present during the entire time period that services are provided. The Bonjour Geeks Agents must receive: full access to the computer(s) and/or other devices(s) to be serviced, access to your residence, your consent and cooperation to enter your residence or business, a safe working environment, working space and electrical power.
What can I expect when a Bonjour Geeks Agents visits my Home or Office?
Upon arrival, Bonjour Geeks Agents, Advisors, Installers and Elite Service Specialists are required to provide proper identification verifying himself or herself as a member of Bonjour Geeks (verbally as well as badge presentation). He or she will then interview you to better assess the problem or situation. After the service or repair has been completed, the professional will provide an understandable and concise verbal and written statement presenting the particular facts of the client's case and the conclusive methods or procedures used to rectify the situation or problem.
Third-Party Ad Providers:
Our Web sites use third-party service providers to serve ads across the Internet and analyze Web site traffic on our behalf. They may collect anonymous information about your visits to our Web site, and your interaction with our ads. These companies may use technologies similar to those outlined above to measure the effectiveness of ads and e-mails. They may also use information about your visits to this and other Web sites so that we can provide advertisements about goods and services.
No personally identifiable information is collected in this process. We may share anonymous information with this service provider in an aggregate form, for purposes of analysis and improvement of our site.
Collection of Technical Information about Your System:
Bonjour Geeks automatically collects your browser type and browser software version to tailor the presentation of the services to your platform and to maintain a record of your activity on the site. To improve our site and make it more useful and interesting to you, we use "cookies" for navigation of our online store and for customization of information that we may present to you. Cookies are small pieces of information that are stored by your browser on your computer's hard drive and enable users to specify unique preferences and to track user trends and patterns. Most Web browsers automatically accept cookies, but you can disable this feature in your browser. If you choose to disable cookies, please note that some parts of our site may not function as effectively or may be considerably slower. As an automatic process, our web server software records a log file of IP addresses that access the site. We also collect IP address information but do not ordinarily link IP addresses to users' personally identifiable information. However, we can and will use IP addresses to identify a user when we, in our sole discretion, determine that it is necessary to enforce compliance with our various policies or to protect our service, site, customers or others.